- We accept Paypal and credit cards through Paypal, checks and money-orders.
- We collect 7% Indiana Sales Tax on orders shipped within Indiana.
- Shipping is the responsibility of the customer.
- 14 day Money Back Guarantee on all unopened, unused, and unbroken items. Items must be in the same condition as when it was purchased.
- Items returned incomplete, damaged or in any way different from it’s original condition, will not be credited, because I can no longer sell that item. If it is defective, there is a one year warranty through EnerPlex on their products. Please contact us for more instructions.
- Buyer pays for shipping
- Contact us before returning to be issued a RMA. Please include and return with original packing slip.
- Original shipping fees are non-refundable
- Orders will usually ship within 1 to 2 business days once payment has been received and cleared (Except on weekends and holidays).
- Special order items may take longer to ship and will have the handling time in the listing.
- If items are purchased after 3 pm EST orders will go out the following da.y
- Items will be shipped via USPS or UPS.
- Items shipped to P.O Boxes will be shipped via USPS.
- Shipping times do depend on where you’re located, and transit times are controlled by the carrier themselves. Generally delivery times fall within 2 to 9 days.
- INTERNATIONAL SHIPPING – please contact us for orders going to international addresses. Buyer is responsible for Customs, VAT, and Import duties and taxes and are not included in the item’s listing price.